Everyone experiences a range of emotions. There will be times when an individual is joyful, but other times they may feel angry or sad. It’s a normal part of life. However, just because it is normal does not mean an individual doesn’t need support to make it through the rough times, especially when a student is feeling depressed or suicidal.
There’s no surprise that when it comes to technology, there are changes and advances almost daily. At AHP, we like to stay 10 steps ahead of the game to ensure that we provide our clients excellent service with the latest technology to best serve their students. We take pride in anticipating every possible outcome so our clients feel confident in our ability to manage any issue that might arise.
We sat down with our very own, Mike Stack, IT Digital Product Manager extraordinaire here at AHP to weigh in on the progression of our technology system as it pertains to student health.
Customer Experience (CX).
When you hear certain brand names, do you think about your last customer experience? Have you ever wondered why getting questions answered or problems solved from some companies is like a nauseating merry-go-round? Some companies seem to offer a more seamless CX; regardless of whether you prefer mobile app, IM, web chat, website, email or phone.
It’s no secret the world has become heavily reliable on technology, especially our smart phones. With the increase in technological advancements, we are able to do more, conveniently and on the go. Telehealth is one of the ways the health and medical industry is able to stay up to date with these technological advancements.
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