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The AHP blog features the latest updates and best practices in student health.

 

5 Ways Omni-channel is Transforming Customer Service

Emerging Technologies

Customer Experience (CX).

When you hear certain brand names, do you think about your last customer experience? Have you ever wondered why getting questions answered or problems solved from some companies is like a nauseating merry-go-round? Some companies  seem to offer a more seamless CX; regardless of whether you prefer mobile app, IM, web chat, website, email or phone.

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Key Implementation Factors

Implementation, Student Health

The plan has been selected, the contract has been signed, and you have received your email invitation for your schools Implementation Kick-Off Call. Before the call takes place there a few things that you should think about to make sure any possible questions are asked and answered during this call.

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Is the Traditional 9-5 becoming obsolete?

Administrators

The ever-challenging, constantly tipping scale of personal and professional life has been a steady stumbling block to the average, working person.  There is no doubt, that despite initiatives to combat this roadblock, it is undeniable the toll it is taking on the employee and their personal life.

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