Learn – Academic HealthPlans
A Message from Terry Lyons on COVID-19


The AHP blog features the latest updates and best practices in student health.


College Health Centers: More Valuable Services to Meet the Needs of a Student Population

Student Health, Value-Added Benefits

In our previous blog, we saw some fundamental services to offer your students at an on-site student health center. However, these aren’t your only options. There are many ways to get creative in your offerings and offer a robust package of services tailored specifically for students.

Here are some of those additional services:

  • On-campus access to psychiatric consults for medication management
  • Specialty care such as Women’s Health Services, Orthopedic Services, Alternative care (acupuncture, nutrition, etc.)
  • Allergy clinics are offered at some health centers one or two days a week. Nurses can store the vials provided by students from their own doctors and often this meets their needs
  • X-ray services – this is especially important to campuses that have athletic programs, club sports, etc.
  • A student-focused educational resource room. Usually, these are programs that work in conjunction with students that volunteer and are a part of the health promotion degree program. Available resources may include:
    • Pamphlets
    • Online access to medical programs such as “Medline” or “Go Ask Alice”.
    • Places to lounge with a view to relax
    • Yoga balls
    • Sexual health info, condoms, etc.
    • Health management talks
    • Visits with therapy dogs, etc.
  • Group counseling
  • Yoga/stretch, meditation classes

These services are typically seen in health centers that serve larger populations and have bigger budgets, but that doesn’t mean smaller centers with smaller budgets should disregard them. There are multiple ways to provide effective and cost-efficient solutions for your students.


College Health Centers: Valuable Services to Meet the Needs of a Student Population

Student Affairs, Student Health, Value-Added Benefits

College Health Centers want to offer comprehensive services regardless of size and budget.

There are certain services that all health centers should consider implementing to meet the needs of a student population and others (that may not be a necessity, but) can still bring value to students if you have a large enough student population and budget.

Here is a list of basic services for college health centers:

  • Primary care medical services
  • Required immunizations as outlined by the Centers for Disease Control and Prevention (CDC)
  • A campus-wide annual flu vaccine program
  • A campus-wide disaster response plan that is shared with students
  • Select prescription medications, either prepackaged by a pharmacy vendor or managed by a campus pharmacy.
  • Clinical Laboratory Improvement Amendments (CLIA) waived tests onsite
  • Contract with an off-site laboratory for more extensive testing
  • Sexually transmitted disease (STD) screenings
  • Mental health services on campus – we suggest a minimum of 5-10 visits with a licensed therapist each semester
  • A viable, afterhours procedure for students that become sick or injured
  • Access to comprehensive health insurance with a rich network of providers to minimize students’ out-of-pocket expenses in the health center
  • A tested referral network near campus for specialty care
  • Campus partnerships for educating students about available services
  • Accreditation Association for Ambulatory Health Care (AAAHC) accreditation
  • Health education materials and resources
  • Public health response plan
  • Clinical Electronic Health Record that meets the needs of young adults with immunization compliance record keeping. The system should also allow for online appointments, appointment reminders, health reminders, and a method for students to access their records and send secure messages to their providers.

It’s important to remember that each campus is different. The services you offer will ultimately be based on your goals to meet the needs of your student population.


A Message from Terry Lyons on COVID-19

International Students, Student Health

The coronavirus (COVID‐19) outbreak is a rapidly evolving situation. As you work hard to keep your students safe and protected from the outbreak, we want you to know that we are working hard to be there for you.

Already, we’ve seen the impact of the pandemic on colleges and universities including school closures with online instruction requirements and cancellation of study abroad programs. We, as well as many of you, have received an influx of questions from students and parents regarding coverage for testing and treatment of COVID‐19.

The AHP team is prepared and fully staffed to partner with you and our health insurance partners to provide quick and accurate responses to these inquiries. We will continue to be available through normal communication channels to CARE for you and your students. The health and safety of our employees, students, and clients is our priority.

To ensure our employees are in the best position to navigate issues arising from COVID-19, AHP has created a Care Task Force Team, comprised of company leaders across all departments. This team touches base daily to discuss the latest developments as well as any changes that need to be made to current work practices so we can continue to deliver exceptional service to our clients.

A few of the steps our Care Task Force Team is taking:

  • Carrier specific COVID-19 updates on each college and university website.
  • Internal training on how to answer questions around the testing and treatment of COVID-19.
  • Access to telemedicine programs so students can receive 24/7 remote medical care.
  • Development of a contingency plan for AHP employees to work remotely in order to continue service and protect the health of our employees.

Additionally, we are providing access to an AHP Care Hotline through our Student Assistance Program to support students through this stressful time. Through this line, students will be able to reach licensed behavioral health professionals for unlimited assessment, counseling, and individual crisis intervention. To receive assistance through this program, students can call (855) 850-4301.

Remember, our team is just a call away.  Please let us know if we can support in any way.

Terry Lyons - Academic HealthPlans CEO

Terry Lyons
President / CEO


Coronavirus (COVID-19) Resources

International Students, Student Health

The coronavirus (COVID‐19) outbreak is a rapidly evolving situation and AHP is here for you as we navigate this together. To provide Universities as well as students with accurate and up-to-date information, AHP has compiled the following list of resources for your convenience.

U.S. Centers for Disease Control and Prevention (CDC)
The CDC is responsible for controlling the introduction and spread of infectious diseases.

The American College Health Association (ACHA)
Through advocacy, research and education, ACHA stands at the forefront of issues that impact the health and wellness of our college students.

World Health Organization (WHO)
Works worldwide to promote health, keep the world safe, and serve the vulnerable.

University of California, Berkeley
UC Berkeley is a public research university founded in 1868.

Johns Hopkins University,
Center for Systems Science and Engineering (CSSE)
Faculty, researchers, and students work on a range of complex and interdisciplinary problems, united by the goal to better understand and improve societal, health, and technological systems for everyone.

If you think you have been exposed to COVID-19 and develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing, call your healthcare provider immediately.


The Dangers of Vaping

Student Health

The Center for Disease Control and Prevention (CDC), the U.S. Food and Drug Administration (FDA), state and local health departments, and other clinical and public health partners are investigating a national outbreak of e-cigarette, or vaping, product use-associated lung injury (EVALI). However, these aren’t the only ones taking action. Colleges and universities nationwide have banned vaping on-campus. In addition to implementing an on-campus ban, campus-wide anti-vaping campaigns are also used to help reduce use among students.

Want to share information on the dangers with your students? You can download the infographic below:


The Current State of Transgender Health Care Coverage

Costs and Coverage, Student Health

As a student health professional, and a health care professional in general, it is one’s duty to show compassion and understanding for students who seek care. This can be especially true when providing support and treatment to individuals who suffer from gender dysphoria.

Gender dysphoria occurs in individuals who experience a conflict between a person’s physical or assigned gender and the gender with which he/she/they identify. Since the transgender segment of the college student population is growing, and it is often during the college years that individuals begin the transition process, it is more important now than ever that, as college health professionals, we take a deeper look into their physical and behavioral health needs and how we can work together to tailor college health programs to be a helpful and compassionate resource.

According to a 2016 article from the New York Times, data collected from federal and state agencies estimated there are 1.4 million adults who identify as transgender. The total number of transgender individuals in the United States is likely much higher, considering this number does not include children and those who have not reported their gender identity. The data also shows that 18 to 24-year olds were more likely to identify as transgender – the age range of a traditional college student. And that number is growing.

Click the ‘download’ button below to read more…

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