International Students Archives – Academic HealthPlans
A Message from Terry Lyons on COVID-19

A Message from Terry Lyons on COVID-19

International Students, Student Health

The coronavirus (COVID‐19) outbreak is a rapidly evolving situation. As you work hard to keep your students safe and protected from the outbreak, we want you to know that we are working hard to be there for you.

Already, we’ve seen the impact of the pandemic on colleges and universities including school closures with online instruction requirements and cancellation of study abroad programs. We, as well as many of you, have received an influx of questions from students and parents regarding coverage for testing and treatment of COVID‐19.

The AHP team is prepared and fully staffed to partner with you and our health insurance partners to provide quick and accurate responses to these inquiries. We will continue to be available through normal communication channels to CARE for you and your students. The health and safety of our employees, students, and clients is our priority.

To ensure our employees are in the best position to navigate issues arising from COVID-19, AHP has created a Care Task Force Team, comprised of company leaders across all departments. This team touches base daily to discuss the latest developments as well as any changes that need to be made to current work practices so we can continue to deliver exceptional service to our clients.

A few of the steps our Care Task Force Team is taking:

  • Carrier specific COVID-19 updates on each college and university website.
  • Internal training on how to answer questions around the testing and treatment of COVID-19.
  • Access to telemedicine programs so students can receive 24/7 remote medical care.
  • Development of a contingency plan for AHP employees to work remotely in order to continue service and protect the health of our employees.

Additionally, we are providing access to an AHP Care Hotline through our Student Assistance Program to support students through this stressful time. Through this line, students will be able to reach licensed behavioral health professionals for unlimited assessment, counseling, and individual crisis intervention. To receive assistance through this program, students can call (855) 850-4301.

Remember, our team is just a call away.  Please let us know if we can support in any way.

Terry Lyons - Academic HealthPlans CEO

Terry Lyons
President / CEO


Coronavirus (COVID-19) Resources

International Students, Student Health

The coronavirus (COVID‐19) outbreak is a rapidly evolving situation and AHP is here for you as we navigate this together. To provide Universities as well as students with accurate and up-to-date information, AHP has compiled the following list of resources for your convenience.

U.S. Centers for Disease Control and Prevention (CDC)
The CDC is responsible for controlling the introduction and spread of infectious diseases.

The American College Health Association (ACHA)
Through advocacy, research and education, ACHA stands at the forefront of issues that impact the health and wellness of our college students.

World Health Organization (WHO)
Works worldwide to promote health, keep the world safe, and serve the vulnerable.

University of California, Berkeley
UC Berkeley is a public research university founded in 1868.

Johns Hopkins University,
Center for Systems Science and Engineering (CSSE)
Faculty, researchers, and students work on a range of complex and interdisciplinary problems, united by the goal to better understand and improve societal, health, and technological systems for everyone.

If you think you have been exposed to COVID-19 and develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing, call your healthcare provider immediately.


4 Essential Things to do Before Traveling Abroad

Costs and Coverage, International Students

A trip abroad can be the highlight of a student’s four years in college. It’s a time for students to gain new skills, enhance their resume, and hopefully, make lifelong friends. We want to make sure it is a pleasant and memorable experience that the students will treasure for years to come. It’s most definitely not a time for students to worry about their health. Here are four things you can do to help keep your students healthy and safe during their trip abroad.

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Open Enrollment 101

Costs and Coverage, International Students, Student Affairs, Student Health

In the months leading up to the start of a new semester, Open Enrollment is a focal point for many. This is the time that students can voluntarily enroll in their Student Health Insurance Plan (SHIP). It is important for this process to be as easy as possible so all students that need the plan get enrolled before Open Enrollment ends. There are many options offered to students to ensure a simple transition into their SHIP. Below are a few examples of the choices available to students during the Open Enrollment period.

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