5 Ways Omni-channel is Transforming Customer Service

Risk Management, Student Affairs, Student Health

Customer Experience (CX).

When you hear certain brand names, do you think about your last customer experience? Have you ever wondered why getting questions answered or problems solved from some companies is like a nauseating merry-go-round? Some companies  seem to offer a more seamless CX; regardless of whether you prefer mobile app, IM, web chat, website, email or phone.

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Young woman with painted nails holding a #metoo sign

#MeToo Movement | Student Mental Health and Wellness

Risk Management, Student Affairs, Student Health

Me too. The two words that took the world by storm as women and men of all backgrounds gathered into a synonymous bond with one painfully similar connection. They had all received some level of sexual abuse within their lifetime. Although this movement has now become a trending topic, this information is far from new when it comes to college campuses.

The numbers don’t lie

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Two women in an office smiling and discussing student health care solutions

The Impact of College on Students’ Mental Health

International Students, Student Health

College students are told that they need to have an astounding resume to show future employers they are well-rounded individuals. So, students try to rack up as many accomplishments, certifications and activities on their resume as possible. They take on strenuous internships, join multiple organizations and work jobs outside of school. This is a recipe for overwhelmed and exhausted students. With these societal and academic pressures, mental health issues are steadily increasing among these scholars.

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